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College of Professional and Global Education · School of Information

Seminar in Information Science - Library Services in the Digital Age
INFO 287

  • Fall 2023
  • Section 01
  • 3 Unit(s)
  • 08/21/2023 to 12/06/2023
  • Modified 07/17/2023

Canvas Information

This course will be available on Canvas beginning August 21st, 6 am PT.

You will be enrolled in the Canvas site automatically.

Contact Information

Ellyssa Valenti Kroski
E-mail
Office Location: Online
Office Hours: M-F 9 am - 7 pm

Course Description and Requisites

While not all LIS professionals need to be digital natives, it is absolutely essential that today’s librarians are digitally literate as well as possess an understanding and awareness of recent advancements and trends in information technology as they pertain to the library field. This course discusses emerging technology concepts and issues that librarians need to know about in order to offer value to today’s tech-savvy patrons through improved services, and looks ahead to what’s on the horizon for libraries in the future.  Students will learn how forward-thinking libraries are tackling traditional library practices such as reference, collection development, technical services, and administration in this new “digital age”.

Requisites

INFO 200, other prerequisites may be added depending on content.

Classroom Protocols

Expectations

Students are expected to participate fully in all class activities. It is expected that students will be open-minded and participate fully in discussions in class and debate in a mature and respectful manner. Use of derogatory, condescending, or offensive language including profanity is prohibited. Disagreement is healthy and perfectly acceptable. Expressing disagreement should always include an explanation of your reasoning and, whenever possible, evidence to support your position. In accordance with San José State University's Policies, the Student Code of Conduct, and applicable state and federal laws, discrimination based on gender, gender identity, gender expression, race, nationality, ethnicity, religion, sexual orientation, or disability is prohibited in any form.

Program Information

Course Workload

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group; contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Goals

Core Competencies (Program Learning Outcomes) Supported

INFO 287 supports the following core competencies:

  1. H Demonstrate proficiency in identifying, using, and evaluating current and emerging information and communication technologies.

Course Learning Outcomes (CLOs)

Upon successful completion of the course, students will be able to:

  1. Students will comprehend major emerging technology concepts and theories, and understand how they are relevant to library services.
  2. Students will learn how to utilize major Web and open-source technologies and will participate in their use throughout the course.
  3. Students will gain an understanding about the current and potential uses of these new and emerging Web technologies in libraries.
  4. Students will learn about emerging technology best practices and develop skills which will help them evaluate these technologies in order to make solution decisions appropriate for their library.

Course Materials

Textbooks

No Textbooks For This Course.

Course Requirements and Assignments

Each week, a topic and various technologies will be discussed and demonstrated. Students will be assigned an exercise that will utilize that technology. Students will be expected to complete that exercise by the next week and be prepared to share their work with the class. They will also be expected to share weekly (either on a message board or through social media, TBD), about the technology they are learning about and/or about its implementation in libraries. 

Each student is required to:

  • Participate in weekly exercises – 40%
    • Helps to fulfill course learning outcomes #2, and #4
  • Weekly sharing via message boards – 35%
    • Helps to fulfill course learning outcomes #1-4
  • Final Projects – 25%
    • Helps to fulfill course learning outcomes #2, and #4

Final Projects
Students will work individually or in groups to create a prototype for an actual library service or product using Web/emerging technology that will enhance a library program, solve a specific problem, or offer a new service.  Along with the finished prototype, students will craft a brief overview (1 page) describing their new service, what it is, what type of library it is designed for, what need it fills, etc.  Some suggestions for projects include, but are not limited to:

  • Conduct a usability test in the form of a Card Sort and present a synthesized analysis of findings with a data set.
  • Install and implement an ERM (electronic resources management) system.
  • Create a staff intranet using a wiki.
  • Create a 3-5 minute instructional screencast and host it on a (library) branded video-sharing website.
  • Create and edit a video tour of a library and host it on a (library) branded video-sharing website.
  • Create an instructional podcast program and host it on a (library) branded audio sharing website.
  • Create a gamification screencast and/or program for library instruction.
  • Create a library LibGuide covering a subject area.
  • Create a data visualization with Tableau Public
  • Create a Library game with Twine
  • Build a library website with WordPress
  • Create a Digital Breakout for a Library
  • Create a LibWizard Split-Screen Library Tutorial

Helps to fulfill course learning outcomes #1-4

Grading Information

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100A
94 to 96A minus
91 to 93B plus
88 to 90B
85 to 87B minus
82 to 84C plus
79 to 81C
76 to 78C minus
73 to 75D plus
70 to 72D
67 to 69D minus
Below 67F

In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate or undergraduate (for BS-ISDA) level work;
    For core courses in the MLIS program (not MARA, Informatics, or BS-ISDA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class if you wish to stay in the program. If - on the second attempt - you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Graduate Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA). Undergraduates must maintain a 2.0 Grade Point Average (GPA).

University Policies

Per University Policy S16-9 (PDF), relevant university policy concerning all courses, such as student responsibilities, academic integrity, accommodations, dropping and adding, consent for recording of class, etc. and available student services (e.g. learning assistance, counseling, and other resources) are listed on the Syllabus Information web page. Make sure to visit this page to review and be aware of these university policies and resources.

Course Schedule

ALL ASSIGNMENTS DUE ON SUNDAYS - THE LAST DAY OF THE WEEK.

Week 1: 8/21- 8/27/2023

Libraries in the Digital Age

  • Major emerging tech concepts and underlying principles will be discussed in this introduction to the course.
  • Social Software in Libraries, discussion of social media such as Twitter, YouTube, Pinterest. Branding and Social Networking best practices.

Exercises

  • Students will post to Twitter.
  • Students will begin posting in the message boards and will be expected to post weekly throughout the course, posting about the technology discussed that week and implementations of the technology by libraries.
  • Students will be expected to read & comment on classmates’ posts.

Week 2: 8/28/ - 9/3/2023

Reference 2.0: Virtual Reference

  • IM & SMS reference services. 
  • Information gathering applications such as RefTracker, Zoho, etc.

Exercises

  • Evaluation of Virtual Reference Services 

Week 3: 9/4 - 9/10/2023

Library Statistics and Data Collection

  • Students will learn about data collection and statistics in libraries
  • Students will learn about reference management systems such as RefTracker through lectures, readings, and hands-on interaction.

Exercises

  • Students will be expected to create a reference statistics database.

Week 4: 9/11 – 9/17/2023

Data Visualization and GIS in Libraries

  • Data Visualization, Geographic Analysis (GIS), and Infographics Tools

Exercises

  • Students will be expected to create a GIS map from a data set. 

Week 5: 9/18 – 9/24/2023

Infographics in Libraries

  • Students will learn how to utilize major infographics software.
  • Students will gain an understanding of the current and potential uses of these new technologies and their implementation in/for libraries.

Exercises

  • Students will build a Web-Based Timeline to Disseminate Data and Create an infographic 

Week 6: 9/24 – 10/1/2023

Library Management Systems in the Digital Age

Students will learn about the current technology landscape for the library automation arena including; Library management systems, Electronic resources, management (ERM) applications, Web-Scale Discovery & Federated Search.

Exercises

  • Add a Resource to an Electronic Resource Management System 

Week 7: 10/2 – 10/8/2023

The Library Website 2.0

  • Content Management Systems (CMS’s)
  • Discussion of new development trends, e.g. HTML 5, RWD, etc.
  • Discussion of seamless information design: social media integration, embedding widgets, creating custom RSS feeds, etc.

Exercises

  • Students will conduct a Content Management System Comparison.  

Week 8: 10/9 – 10/15/2023

Cloud Computing and LibGuides in Libraries

  • Students will learn about cloud computing and its applications for libraries.
  • Students will know how to create their own Web-based subject guide by the end of the week through lectures, readings, and hands-on interaction.

Exercises

  • Students will Create a LibGuide 

Week 9: 10/16 – 10/22/2023

UX, HCI, and Usability Testing

  • Students will understand the importance of usability in website and system design.
  • Students will learn about many different types of usability tests through lectures and hand-on evaluation
  • Students will know how to create, run, and analyze results from both a live and online card sort usability test by the end of the week through lectures, readings, and hands-on interaction.

Exercises

  • Students will take part in an online card sort.

Week 10: 10/23 – 10/29/2023

Mobile Technologies and Libraries

  • Students will understand the landscape of mobile Web technologies and their current implementations by libraries..
  • Students will learn about augmented reality applications services through lectures and hand-on evaluation
  • Students will know how to create their own augmented reality layers by the end of the week through lectures, readings, and hands-on interaction.

Exercises

  • Students will use an AR app.

Week 11: 10/30 – 11/5/2023

Library Instruction & Gamification

  • Students will understand library instruction trends in the digital age.
  • Students will learn about instructional tools and applications through lectures and hand-on evaluation
  • Students will learn about gamification, new trends such as escape rooms and breakouts, and their possible implementations in libraries

Exercises

  • Students will create instructional media.

Week 12: 11/6 – 11/12/2023

Next Gen Collection Development

  • Students will understand changes in collection development in the digital age.
  • Students will learn about ebooks and how to evaluate eBook packages on behalf of a library

Exercises

  • Students will evaluate ebooks programs.

Week 13: 11/13 – 11/19/2023

Knowledge Management

  • Students will learn about knowledge management and organization methods and techniques through lectures and hand-on evaluation
  • Students will know how to create their own knowledge bases and intranets by the end of the week through lectures, readings, and hands-on interaction.

Exercises

  • Students will work with collaboration tools.  

Week 14: 11/20 - 11/26/2023

Thanksgiving Holiday

Week 15: 11/27 – 12/3/2023

Makerspaces in Libraries

  • Students will understand the growing trend of makerspaces in libraries.
  • Students will learn about makerspace services, equipment, and spaces through lectures and hand-on evaluation
  • Students will know how to create their own plan to build a library makerspace by the end of the week through lectures, readings, and assignments.

Exercises

  • Students will develop plans to start a makerspace in their library.

Week 16: 12/4 – 12/10/2023

Technology Solutions Planning and Emerging Tech Wrap-Up

  • Students will understand how to plan for, evaluate, and purchase a major technology solution for their library.
  • Students will learn about strategic planning.
  • Students will gain insight into emerging technologies by sharing their favorite tech from the term.

Exercises

  • Students will post reflections on emerging technology.
  • Students will pass in their Final Projects

Grading

  • Grading: There are 100 possible points for the six assignments:
    • Weekly exercises – 40 points
      • Grading: There are 13 weekly exercises worth 3 points each. Students will be graded on how complete their exercise was on an individual assignment basis.  If they complete all the assignments they will receive 1 additional bonus point to equal a total of 40 points.
    • Weekly posting to message boards– 35 points
      • Grading: Students will be expected to post each week for 14 weeks.  Each post and tweet is worth 1 point for a total of 28 points. They are also expected to read and comment on their classmates' posts. Comments and replies are worth .5 points with a total of 7 additional points possible. The goal is an interactive class discussion resulting in each student commenting or replying each week for a total of 14 times.
    • Final Projects – 25 points
      • Grading: The final project is a deep dive into one of the areas of study from the previous weeks. Students must demonstrate a solid advanced understanding of not only the technology they are using but how it can be used by libraries and what need it fills, which will be communicated through the overview document. I will have detailed criteria for each of the listed projects that students must fulfill, such as for the staff intranet built on wiki software there will be a navigational menu expected with at least 3 levels of parent/child pages, populated content including text, and Web 2.0 embedded widgets, stored pdf, and word documents, etc. Students will receive at least 20 points for turning in a completed project and overview essay that meet that criteria.