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College of Professional and Global Education · School of Information

Enterprise Content Management and Digital Preservation
MARA 283

  • Spring 2023
  • Section 10
  • 3 Unit(s)
  • 01/25/2023 to 05/15/2023
  • Modified 05/22/2023

Canvas Information: Courses will be available January 25th, 6 am PT.

You will be enrolled in the Canvas site automatically.

Contact Information

Dr. Pat Franks
Office Location: Online
Office Hours: By appointment

Course Description and Requisites

Presents theoretical principles and practical aspects of digital content management and preservation. Explores challenges related to multiple file formats, standards, and retention requirements. Provides hands-on experience using both a digital content management system and a trusted digital repository.


MARA 210, or MARA 211, or MARA 249.

Classroom Protocols


Students are expected to participate fully in all class activities. It is expected that students will be open-minded and participate fully in discussions in class and debate in a mature and respectful manner. Use of derogatory, condescending, or offensive language including profanity is prohibited. Disagreement is healthy and perfectly acceptable. Expressing disagreement should always include an explanation of your reasoning and, whenever possible, evidence to support your position. In accordance with San José State University's Policies, the Student Code of Conduct, and applicable state and federal laws, discrimination based on gender, gender identity, gender expression, race, nationality, ethnicity, religion, sexual orientation, or disability is prohibited in any form.

Program Information

Course Workload

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group; contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Goals

Core Competencies (Program Learning Outcomes) Supported

MARA 283 supports the following core competencies:

  1. D Apply basic concepts and principles to identify, evaluate, select, organize, maintain, and provide access to physical and digital information assets.
  2. E Identify the standards and principles endorsed and utilized by data, archives, records, and information professionals.
  3. H Describe current information technologies and best practices relating to the preservation, integrity, and security of data, records, and information.
  4. J Describe global perspectives on effective information practices that are supportive of cultural, economic or social well-being.

Course Learning Outcomes (CLOs)

Upon successful completion of the course, students will be able to:

  1. Explain the digital content management lifecycle and the features involved (e.g., document management, workflow, imaging, records management, and archiving).
  2. Identify the primary considerations in managing and preserving digital content.
  3. Create digital content in and upload digital content to a content management system.
  4. Use additional features of a content management system, including collaboration, lists, libraries, workflows, and records management.
  5. Understand and apply selection criteria used in digital preservation strategies.
  6. Discuss national and international standards for the preservation of digital content, including office documents, email, social media, photographs, and audio files.
  7. Explain the concepts of a Digital Preservation System, Trusted Digital Repository and the OAIS reference model for digital preservation.
  8. Discuss the challenges of system integration and describe the steps needed to bring content from a digital content management (or other electronic system) into a digital preservation system.
  9. Demonstrate competence in preservation planning and action (ingest data, manage data, disseminate data, provide access to it through a Web interface, evaluate the system).

Course Materials


Required Textbooks:

  • Bantin, P. (2016). Bulding trustworthy digital repositories: Theory and implementation. Rowman & Littlefield. Available through Amazon: 1442263784
  • Kalmström, P., & Kalmström, K. (2022). SharePoint online from scratch: Office 365 SharePoint, from basics to advanced. Peter Kalmström. Available through Amazon: 9798408067589

Course Requirements and Assignments


There is a 10% penalty per day for assignments turned in up to one week late. In accordance with the SJSU Graduate School guidelines, the following grading scale will be used.

Assignment PLOs and CLOs Possible Points

Weekly discussions

Postings due by 11:59 p.m. on Thursday of each week.

At least one response to another student’s post due by 11:59 p.m. on Sunday of each week.
PLOs: D, E, H

CLOs: 1 - 9


Weekly hands-on exercises

Due by 11:59 p.m. on Sunday of each week
PLOs: D, E, H

CLOs: 1-9

Research Paper

Explore an area of interest related to enterprise content management. An option is available to substitute a project created in SharePoint with instructor approval. Due by 11:59 p.m. on March 13.

CLOs: Vary depending upon topic selected

Group Project

Using Preservica, produce a digital collection with associated metadata and provide web-based access. Submit a project report describing your work and evaluating the success of your project.

Due by 11:59 p.m. on May 15 -- All work but reflection discussion
Due by 11:59 p.m. on May 16 -- Reflection discussion related to all Projects
PLO: D, E, H

CLOs: 2, 3, 5, 6, 7, 8, 9
Total   750

PLOs are Program Learning Outcomes (Core Competencies). CLOs are Course Learning Outcomes.

Grading Information

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100A
94 to 96A minus
91 to 93B plus
88 to 90B
85 to 87B minus
82 to 84C plus
79 to 81C
76 to 78C minus
73 to 75D plus
70 to 72D
67 to 69D minus
Below 67F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work or undergraduate (for BS-ISDA);
    For core courses in the MLIS program (not MARA, Informatics, BS-ISDA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class if you wish to stay in the program. If - on the second attempt - you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Graduate Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA). Undergraduates must maintain a 2.0 Grade Point Average (GPA).

University Policies

Per University Policy S16-9 (PDF), relevant university policy concerning all courses, such as student responsibilities, academic integrity, accommodations, dropping and adding, consent for recording of class, etc. and available student services (e.g. learning assistance, counseling, and other resources) are listed on the Syllabus Information web page. Make sure to visit this page to review and be aware of these university policies and resources.

Course Schedule





1/25 - 1/29

Introduction to course & Standards
Access to Office 365 and Standards Database
2 1/30 - 2/5 Introduction Enterprise Content Management (ECM)
3 2/6 - 2/12 Introduction to Information Lifecycle
4 2/13 - 2/19 Content Analysis, File Plan Development & Metadata
5 2/20 - 2/26 Records Management, Indexing, and Search
6 2/27 - 3/5 Legal and Regulatory Compliance & E-Discovery
7 3/6 - 3/12 Workflows / Integrating ECM Systems - Midterm Project & PPT or video summary due 3/12

3/13 - 3/19

Introduction to Digital Preservation
9 3/20 - 3/26 Introduction to OAIS & Digital Preservation (DP) Repository Solutions
Spring Break 3/27 - 3/31 Enjoy!
10 4/3- 4/9 Digital Preservation Planning & Action / Submission Information Packages (SIPs)
11 4/10 - 4/16 Metadata & Digital Collections
12 4/17  - 4/23 Archival Information Packages (AIP) / Migration & Transformation
13 4/24 - 4/30 Dissemination Information Packages (DIP) / XML Metadata Documents
14 5/1 - 5/7 Building Trustworthy Digital Repositories
15 5/8 - 5/14 Completion of Group Projects

Last Day


Course Wrap-up: Last day of classes--students submit peer evaluations, including one citing their perceived contributions to the group project.

Weekly readings will be posted on the Canvas course site. Assigned readings in addition to chapters from required textbooks will be available via Canvas or publicly available websites. Note: The required text for the first half of the course, "SharePoint Online from Scratch," was updated Feb. 2022.  Although Amazon allows reading through Kindle Unlimited, that version is outdated. Regardless of the way you access the book, be sure it is the 2022 edition. The required text for the second half, "Building Trustworthy Digital Repositories: Theory and Implementation," is available as online access through the SJSU library.