Seminar in Library Management - Knowledge Management
INFO 282

Crystal Megaridis
E-mail
Office Hours: Telephone advising by appointment.

This course runs from February 6th - March 6th.

This course introduces the core concepts of Knowledge Management, as well as the roles and opportunities for Knowledge Managers. It features discussions on characteristics of knowledge management programs, organization and operational issues, the importance of working with people, and enabling technologies.

Expectations

Students are expected to participate fully in all class activities. It is expected that students will be open-minded and participate fully in discussions in class and debate in a mature and respectful manner. Use of derogatory, condescending, or offensive language including profanity is prohibited. Disagreement is healthy and perfectly acceptable. Expressing disagreement should always include an explanation of your reasoning and, whenever possible, evidence to support your position. In accordance with San José State University's Policies, the Student Code of Conduct, and applicable state and federal laws, discrimination based on gender, gender identity, gender expression, race, nationality, ethnicity, religion, sexual orientation, or disability is prohibited in any form.

Course Workload

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group; contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Core Competencies (Program Learning Outcomes) Supported

INFO 282 supports the following core competencies:

Upon successful completion of the course, students will be able to:

1. Describe the characteristics of a knowledge management program and the variety of environments in which they are found.
2. Identify the organizational and operations issues related to knowledge management programs.
3. Demonstrate an understanding of the value of knowledge management programs to a parent organization.

Textbooks

No Textbooks For This Course.

This course has four (4) Unit assignments that follow a similar structure: 1) Watch lecture 2) Read the assigned paper(s) as well as one self-selected paper on Unit topic. 3) Combine Unit learning and readings with critical thinking to create short discussion paper between 500-700 words and post on classroom forum 4) Participate in classroom forum discussion on a minimum of two classmates' discussion papers.

• This course requires a brief introductory video.
• This course also requires one (1) 5-7 minute video discussion presentation in lieu of a discussion paper for Unit 3.
• For the videos: Everyone has access to Studio for this, or you may use any video technology you prefer, but it must include a transcript to ensure that it is accessible to all.

Grading

The following is a breakdown of the assignments and grading. Full details of each assignment will appear on Canvas.

Grading By Unit

Extra Credit

There is no extra credit for this class.

Late Work

Late work will only be accepted with prior approval of the instructor.

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

• C represents Adequate work; a grade of "C" counts for credit for the course;
• B represents Good work; a grade of "B" clearly meets the standards for graduate level work or undergraduate (for BS-ISDA);
  For core courses in the MLIS program (not MARA, Informatics, BS-ISDA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class if you wish to stay in the program. If - on the second attempt - you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  
• A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Graduate Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA). Undergraduates must maintain a 2.0 Grade Point Average (GPA).

Per University Policy S16-9 (PDF), relevant university policy concerning all courses, such as student responsibilities, academic integrity, accommodations, dropping and adding, consent for recording of class, etc. and available student services (e.g. learning assistance, counseling, and other resources) are listed on the Syllabus Information web page. Make sure to visit this page to review and be aware of these university policies and resources.

This calendar is subject to change with fair notice. The first column indicates the day discussion paper is due to be posted on Canvas. The second column indicates the day participative discussion is due for the Unit. All assignments are due on the assigned day by 11:59 PM PDT.

Course Calendar of Assignment Due Dates